Refund Policy

Our cancellation and refund terms for subscription plans.

Last updated: May 1, 2025

This Refund Policy applies to subscription purchases made through Reasonable Compensation Advisors LLC at reasonablecompensationadvisors.com. By subscribing to our Service, you agree to the terms of this policy.

1. Subscription Cancellation

You may cancel your subscription at any time by:

  • Logging into your account and navigating to your subscription settings
  • Contacting us at support@reasonablecompensationadvisors.com
  • Calling us at (847) 200-1963 during business hours (Mon–Fri, 9 AM–5 PM CT)

Upon cancellation, your subscription will remain active until the end of the current billing period. You will not be charged for subsequent periods.

2. Refunds for Monthly Subscriptions

For monthly subscription plans:

  • If you cancel within 7 days of your initial subscription purchase and have not generated any reports, you are eligible for a full refund of your first month’s payment.
  • After the 7-day period, or if you have generated one or more reports, monthly subscription fees are non-refundable. Your access continues until the end of the current billing period.

3. Refunds for Annual Subscriptions

For annual subscription plans:

  • If you cancel within 14 days of your initial annual subscription purchase and have not generated any reports, you are eligible for a full refund.
  • If you cancel after 14 days but within the first 30 days, and have not generated any reports, you may request a prorated refund for the unused portion of your subscription at our discretion.
  • After 30 days, or if you have generated one or more reports, annual subscription fees are non-refundable.

4. Exceptional Circumstances

We evaluate refund requests outside the above windows on a case-by-case basis. We may issue refunds at our sole discretion in situations involving:

  • Significant technical failures on our part that prevented your use of the Service
  • Duplicate charges due to billing errors
  • Other extenuating circumstances we deem appropriate

To request an exception, contact us at support@reasonablecompensationadvisors.com with your account details and the reason for your request.

5. How Refunds Are Processed

Approved refunds are credited to the original payment method used for the purchase. Refunds are typically processed within 5–10 business days, depending on your card issuer. We process refunds through our payment processor, Stripe, Inc.

6. Non-Refundable Items

The following are not eligible for refunds:

  • Subscription fees for periods during which you accessed and used the Service (including generating any report)
  • Fees for periods that have already ended
  • Any add-on or one-time fees, unless otherwise stated

7. Disputes and Chargebacks

If you believe you were charged in error, please contact us directly before initiating a chargeback with your bank or card issuer. We are committed to resolving billing issues promptly. Unjustified chargebacks may result in suspension of your account.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes become effective constitutes your acceptance of the updated policy.

9. Contact Us

For refund requests or billing questions, please contact us:

  • Reasonable Compensation Advisors LLC
  • 3285 N. Arlington Heights Rd., Suite 204, Arlington Heights, IL 60004
  • Email: support@reasonablecompensationadvisors.com
  • Phone: (847) 200-1963
  • Hours: Monday–Friday, 9:00 AM–5:00 PM CT